Shutting Down OpenGlow

So… I’m pretty well burned out on this project for a number of reasons.

  1. While there seems to be some interest in developing third-party options for the Glowforge, there isn’t much desire amongst the community to put much effort into it. Plus, the bulk of the people who purchase these seem to lack the technical skillsets that would allow them to benefit from this project.

  2. Through all of the work that I have done, I have come to the conclusion that the Glowforge hardware is complete crap. They have obvious reliability problems and were not designed with maintainability in mind. Even if you can manage to get it apart, getting repair parts for it will be next to impossible due to its highly bespoke nature.

  3. The other products out there will get you far more for your money and are easier to hack into something you want. Had Glowforge managed to deliver even half of the original features they touted in their pre-order promotions, the calculus would be different.

  4. Finally, making it work with any off the shelf software is extremely difficult. Add to that the company’s complete disrespect to the developers of the open source software on which their product is based and I am left disinterested in continuing any work that may in any way benefit them.

For these reasons, I have no motivation to keep incurring the cost of this forum. I will be shutting it down at the end of the year.

If I can find an easy way to export the technical content to Github for archival purposes, I will.

Thanks for your interest in this project.

-Scott

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Scott,
I want to thank you for all your hard work and effort these many years.
I am a non-technical, early (day one) adopter and recognize that your 4 points are right on the mark.
You will be missed.
Regards,
Henry

Can’t fault your analysis. Thanks for all your efforts, @ScottW514 . I always enjoyed reading your updates.

I remain a relatively happy user simply because I haven’t been personally burned beyond the normal litany of delayed and missing features. But the way the company has behaved means that when my Glowforge poops out, I have a hard time imagining that I would replace it with another of their products.

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Thank you for all the efforts on behalf of GF owners. The parts break-down schematics have been very valuable to me. Thanks again Scott, and best of luck to you!

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Thanks Scott,

Appreciate all your work but couldn’t agree more. I will miss your expertise on all things GF and certainly see it as a loss to a community of “less then technical” owners.

All the best

All of the above Scott.
Thank you for attempting the impossible, and I wish you a safe, and healthy future.
Kindest regards,
John

Thanks for your help with the few issues I had.
Best regards.

I will be sorry to see this go, but I totally understand. I’m not a hardware person, and this forum was really helpful when my exhaust fan crapped out. I will be eternally grateful for the help you have provided.

As with the others, I really appreciate all of your support and information! I don’t blame you for the disinterest; it’s hard to be the only one carrying the torch. But we appreciate the effort you have put in!! Good luck in all of your future efforts!

Thanks for taking up the good fight and sorry that it’s burned up so much of your time. To my mind putting no more money or time into the project is a smart move.

@ScottW514, I am really sorry not many of us could contribute to your effort, but then again, very few achieve the level of expertise you have.
I understand your disapointment and why you came to your decision. Many of us agree with you in your reasons and had come to the same conclusion on the user maintainability of the machine.
On behalf of this community we wish you well and the best of luck on your new endeavor.