Hi OpenGlow, First of all my name is Marcelo from Chile, we bought 3 machines when GF startup their business, we contact then and explain about that we sell laser machines here in Chile and want to offer after sales support, they tell us that will not be a problem…
Now one of this machines stop working, after many hours with GF support tell me that was the laser tube and the replacement cost around USD 2600 exchanging the complete machine… so kindly reject the offer.
Now Im open the machine replace the laser tube, but still not work. I’m start to belive is the laser power supply and not the laser tube.
Someone can help me to know how to check in this machine if it’s a laser power failure or not?
Kind regards, MMK