UK or EU Users - bulk buy of spare parts?

So I recently went to order the print head lens - $75 for the item, but $100 for shipping. After adding a new crumb tray and a bunch of timber shipping was still only $110.

Anyway, this got me to thinking - is anybody interested in some kind of bulk buy of spare parts, materials and what-not for shared shipping?

I was particular thinking that a group could buy a bunch of spare parts - especially the “black cable” to be kept somewhere in the UK so they were available for overnight shipping to the UK or EU

Comments, thoughts?

Hi @sqw Simon, just saw this post - I think we’d need a big group of people to stockpile replacement parts here in the UK, but I’d be open to it. I am currently fighting with Glowforge to send me a replacement white ribbon cable (the one that connects to the laser head without which the machine doesn’t work at all) and they’re refusing. I think they’re reluctant to set up any sort of support network/spare parts supply outside the US as they want to keep control and charge for access to their own support team.

HI, yes I saw your post about the cable. I’m not so sure its about money and keeping control more that they just don’t know how to handle these sorts of queries - especially non-US ones. It looks like US users who complain about this sort of spare part do seem to get resolved.

I have emailed Dan about this before, that UK and EU users need a cheaper - and crucially QUICKER - shipment on spares, and they need all the possible spares too. I wouldn’t even mind if you had to get GF approval before they could be sent out.

It’s the days arguing, then the days waiting to ship that are the killer.